A flexible solution for an exceptional service

Smith & Byford uses Causeway’s property and building services maintenance software to manage planned and reactive maintenance works for over 61,000 commercial and residential properties throughout the UK.
Operating in a highly competitive environment, Smith & Byford needs to ensure consistently high quality service delivery within client’s budgets. Causeway’s maintenance management solution plays a central role in exceeding clients’ expectations while maintaining sensible profit margins.

The fully integrated modules within the Causeway Property and Building Services Maintenance solution give Smith & Byford an across-the-board package for the management of reactive and preventative service and maintenance. Providing total visibility of each job, the software underpins efficient job allocation in support of a great service with a high rate of first fixes.

Mobile workforce management ensures fast response times, minimises engineer mileage and maintains up-to-date job information for both Smith & Byford and its clients.

Supporting the Maintenance Process

Causeway’s maintenance solutions have been developed specifically for contractors delivering PPM and reactive maintenance services to the built environment. Featuring a comprehensive suite of integrated modules they encompass every aspect of managing a service & maintenance workforce, including mobile technologies and vehicle tracking.

Powerful functionality ensures optimum use of both internal and sub-contracted resources and can be combined with Causeway’s supplier management accounting solutions for even greater efficiency improvements and cost-savings.