Integrated FM Feed

Spet KPI

info@integratedfm.co.uk — Thu, 02 Sep 2010 00:00:00 GMT

Managing bookable resources such as rooms and associated services efficiently can yield considerable cost savings. The FM Index KPI Survey, compiled by FMJ and Integrated fm, has once again been looking at how different organisations go about this

Last month we looked at the range of resources that organisations make available for booking and how this has changed over the five years that the FM Index KPI Survey has been running. In the 2010 survey we also asked about how bookings are managed and looked at key issues such as ‘no shows’ and ‘turn aways’.

Most organisations have a choice of how they manage such resources – with paper based manual methods, in-house solutions developed using spreadsheets etc and proprietary third party software solutions. Of these, paper methods are in the minority, while the other two are represented in similar proportions. These figures are shown in Figure 1.

In many cases it is common to allow catering to be booked as part of the booking and since the survey began in 2006 we have been asking about average catering costs. Over the years there has been considerable variation, as shown in Table 1.

Table 1 Average catering cost:
2006 2007 2008 2009 2010
£55 £40 £74 £35 £38

In terms of organisation size, as measured by number of employees, there is relatively little variation in the average catering cost, as indicated in Figure 2.

One of the problems with including catering is the potential for wastage when a meeting is cancelled and they forget to cancel the food. Clearly the ideal situation is to achieve zero ‘no-shows’ and 35% of respondents report they are achieving this. This is up from 28% in 2009 and a remarkable improvement on the situation in 2007 when only 2% of respondents were achieving zero no-shows. A further 59% of respondents are achieving less than 25% no-shows.

“Improved management of bookable resources and the services that go with them is undoubtedly a very cost-effective way of reducing overheads, as well as making optimum use of space.”

Where resources are limited there is potential for people to be ‘turned away’, so that they have to seek alternative accommodation for meetings – quite possibly using an external venue at extra cost to the organisation. Back in 2007 only 5% of respondents were managing to achieve zero turn-aways, but in 2010 this has risen to 65% - a little down on the 73% figure for 2009. The overall improvement in managing turn-aways over the years corresponds to the more extensive allocation of space to meeting rooms that has been noted in this survey. The trends in achieving both zero no shows and zero turn-aways are shown in Figure 3.

In the next issue of FMJ we’ll be looking at how moves are managed and seeing whether levels of churn have changed compared to previous years.

Coalition announces energy policy

info@integratedfm.co.uk — Tue, 17 Aug 2010 09:07:35 GMT

Energy secretary Chris Huhne has outlined the government’s energy policy in the first what is planned to be a programme of annual energy statements. The statement sketched out the government’s intention to reduce energy demand from domestic premises, promote renewable technologies, support the carbon price, overhaul electricity pricing incentives and twist the arm of the private sector to stump up for new nuclear facilities.

He said the government will incentivise micro-generation at both domestic and local community level and roll out smart meters as the fist step in building a smart distribution grid. He said fossil fuels still have a place in a low-carbon future, but only with carbon capture and storage.

He also highlighted the approaching energy gap faced by the UK as North Sea gas and oil run dry and old coal and nuclear power stations close, combined with the need to reduce emissions.

“The cheapest way of closing the gap between energy demand and supply is to cut energy use,” he said. “Our Green Deal will transform finance for improving the energy efficiency of Britain’s homes. It will get its legal underpinning from measures in the first session energy bill.”

None of the issues in the statement are new, but this is the first time the government has articulated them succinctly under one policy umbrella.

Source: BusinessGreen

A drive to turn out the lights

info@integratedfm.co.uk — Mon, 09 Aug 2010 08:52:52 GMT

Efforts to cut both costs and carbon emissions are to include switching off the lighting on motorways between midnight and 5am, a time of low usage. This was one of the ideas received by the Coalition when it asked the public for ideas and could reduce lighting costs on motorways by 40%. As the Department of Transport has been earmarked for some of Whitehall’s biggest cuts, it is a particularly attractive idea.

According to the Highways Agency the plan would only be applied to sections of motorway with a good safety record, while more potentially dangerous areas such as junctions will remain lit. Currently only around half of Britain’s motorways are lit.

Chris Hardy, president of the Institution of Lighting Engineers, said: “Generally we think it is better to dim than switch off completely.” However, most motorway lighting is not dimmable and upgrading the light sources and control gear would be a very expensive operation.

Similar initiatives have been adopted or are being adopted on local roads by highways authorities across the country. They include Cornwall, Surrey, Blackpool, Luton, Neath, North Somerset, Plymouth, Medway and Warrington. In many cases they are installing equipment which allows lighting to be dimmed rather than turned off completely.

Source: The Guardian

Interactive boost for room booking

info@integratedfm.co.uk — Thu, 05 Aug 2010 09:55:06 GMT

A combination of fm facts Resource/Room Booking and the innovative Interactive Rooms system is proving ideal in helping FMs manage their meeting spaces more effectively.

The fm facts Room/Resource Booking module is a fully intranet-enabled tool for the efficient management of company resources including conference rooms, car parking spaces and shared resources like pool cars. The solution supports more informed strategic planning, reductions in costs in key areas and the ability to deliver a more efficient service to your internal customers.

When combined with Interactive Rooms, is becomes very easy to books rooms ‘on the fly’ while also improving integration with the central fm facts Resource Booking software.

Interactive Rooms uses touch-screen displays outside each room, providing at-a-glance information on whether the room is in use or has been booked, and enabling bookings to be made via the screen. Key features include ‘meeting activation’ and ‘meeting finished’ buttons, with automatic cancellation if the system is not activated within a pre-set time of the booked start time. Meeting times can also be extended via the screen if the room is still available.

Crucially, all changes made via the Interactive Rooms screens are also synchronised with the Resource Booking software, so it is kept up-to-date for people booking rooms via the intranet or by ‘phone.

As a result, internal customers have more choice in how they book their rooms and can be more spontaneous with unplanned meetings - while maximum use is made of all of the rooms in the building.

Information on the screens can be customised by the FM department and can include a booking code, the name of the requester and any visitors, start and end times of the meeting and the title of the meeting. This latter feature also enables attendees to confirm they are at the right room for their meeting before entering the room.

Interactive Rooms uses an intuitive interface, so that the system is very easy to use with no need for staff training.

For more information please click here

Hydro power

info@integratedfm.co.uk — Mon, 02 Aug 2010 14:46:29 GMT

Inspired by traditional waterwheels, an engineering student at Leicester de Montfort University has invented a device that uses the energy from waste water in high rise buildings to generate electricity.

The student, Tom Broadbent, explained: “The inspiration for HighDro Power was literally a ‘Eureka!’ moment that came when I emptied a bath in a hotel and found that it cleared very quickly and with a large amount of force. It seemed logical that this energy should be harnessed in some way to create green electricity and help governments meet targets and it filled an obvious gap in the market.

“HighDro Power works by using the water discharged from appliances such as showers, toilets and sinks in high-rise apartments. The water goes down the pipe and hits four turbine blades that drive one generator.

“The whole thing was influenced by traditional waterwheels to ensure that any solids passing through had limited effects on whether they could function.”

It is estimated that a typical seven storey building could save £926 a year on electricity, though clearly hotels will have the potential to save more than offices because of the higher use of baths and showers.

Click here for more information

Doing it by the book

info@integratedfm.co.uk — Mon, 02 Aug 2010 00:00:00 GMT

The FM Index KPI Survey, compiled by FMJ and Integrated fm, is now in its fifth year and continues to build a picture of key trends in the FM sector. In the first of a series of reports from the latest survey we look at bookable resources.

The Fifth FM Index KPI Survey was carried out in July 2010, exploring a range of key subjects including booking of resources and changing resource usage in organisations, help desk management, move management and communication with mobile workforces.

This year’s survey confirms a trend noted in previous years that more organisations are offering a wider range of resources that can be booked, far beyond the conventional meeting rooms. They also have a number of different ways of doing this, although more are turning to software to help them manage resource booking efficiently.

To that end, one of the questions asked about which resources are available for booking. This year’s results indicate that the availability of commonly booked resources such as conference, meeting and training rooms peaked in 2009, as the 2010 figures are very similar.

In 2009 we saw a marked increase in the availability of booking systems for hot desks, in parallel with the increased allocation of space to hot desking and other flexible working systems. In 2010 this has increased slightly but the highest increase has been in the ability to book car parking spaces. These results are shown in more detail, over the last five years, in Figure 1.

Additional resources that can be booked through the resource management system include pool vehicles, sports facilities, hotels and other external accommodation, travel arrangements and video conferencing. The proportion of respondents offering these has increased for travel, hotels and sports facilities since the 2009 survey, while pool vehicles and video conferencing have declined slightly.

It is clear that resource booking and management systems need to be flexible enough to handle a wide range of different resources, as the benefits of such systems are extended more widely within organisations.
Steve Dingley, Managing Director, Integrated fm

Many respondents also reported an increased demand for many of these bookable resources; 57% report increased demand for sports facilities and 50% report increased demand for video conferencing (compared to 41% and 40% respectively in 2009). It seems likely the increased demand for video conferencing reflects measures to reduce travel and associated carbon footprint, and this may have also been influenced by the Icelandic ash clouds earlier in the year. These figures are illustrated in Figure 2.~

The survey also asked about the percentage of the portfolio that was allocated to various specific functions. The allocation of conference rooms has risen slightly compared to 2009 (from 14.1% to 14.6%), while meeting room allocation has risen from 15.7% to 19.4% and training room allocation has fallen from 18.3% to 11.4%. These and other figures over the last four years are shown in Figure 3, though break-out areas and non-bookable office space were not included in the 2007 survey.

In the next issue of FMJ we’ll look in more detail at how these resources are managed.

Delays to carbon capture

info@integratedfm.co.uk — Wed, 28 Jul 2010 12:16:06 GMT

The UK government has announced that no new coal-fired power stations can be built without including carbon capture and storage (CCS). However, no date has yet been set for announcing the winner of a competition to prove the technology for public funding. This is likely to delay the first plants with CCS technology.

However, Chris Huhne, energy secretary, said he did not believe there would be an “energy gap” between supply and demand as old power plants were taken out of service. “The lights are not going out on my watch,” he said. He also predicted that we will see the first nuclear power station on track for 2018.

Mr Huhne said that the push for renewable energy, CCS and other low-carbon technologies would not necessarily add to consumers’ energy bills. If the oil price rose from its current spot price of about $80 to more than $100, then consumers would save money as a result of the government’s policies, he said.

Regional management

info@integratedfm.co.uk — Fri, 16 Jul 2010 00:00:00 GMT

For the second month, the FM Index KPI Survey, compiled by FMJ and Integrated fm, looks at regional variation in the way common FM tasks are managed.

Last month we gave an overview of regional variation in the management of help desks and levels of customer satisfaction, reported in the 2009 FM Index KPI Survey. This month we are looking at the responses in relation to the management of planned preventative maintenance (PPM) and communications with mobile workforces.

Respondents to the survey were asked to indicate the region of their head office, although because of the relatively low numbers of respondents from Scotland, Wales and Northern Ireland these countries were treated as regions to maintain statistically significant samples. There was also a category, designated overseas/other.

Previous surveys have shown that the most common ways of managing PPM are divided into manual methods (manual), systems that have been developed in-house using general software such as spreadsheets (in-house) and proprietary software specifically designed for PPM management. Across the total sample these were represented by 30%, 29% and 34% of respondents respectively, with 7% using methods that don’t fall into these main categories.

At a regional level the South West of England had the highest use of manual methods (50%), Scotland and the East of England were most likely to be using in-house software (both scoring 50%) and Northern Ireland was the highest user of proprietary software at 100%, with other/overseas coming second at 45%. It should be noted, however, that these two ‘regions’ only represent 7% of the total sample. The responses for all regions are shown in Figure 1.

Respondents were also asked what percentage of their planned jobs they actually actioned each month, and those actioning over 75% of planned jobs were considered as having a successful PPM regime. More detailed statistics relating to PPM management were published in the April issue of FMJ.

Overall, 51% of respondents were actioning more than 75% of PPM jobs and Scotland, East of England, the Midlands and the South West of England exceeded this figure, while the other regions fell below it. A more detailed breakdown of these figures is shown in Figure 2.

Workforce management

We also asked respondents about the structure of their workforce and how they communicate with it. Overall, 66% of respondents operate a mobile workforce and this ranged from 100% in the East of England to 0% in Wales and Northern Ireland. The most common method of communicating with mobile workers is via a mobile device such as a ‘phone or PDA (73% of all respondents but again this showed considerable variation, as indicated in Table 1.

“Mobile devices are undoubtedly the easiest way of communicating with a mobile workforce in many circumstances and the greatest efficiencies are achieved by deploying mobile software that is automatically synchronised with desktop asset management software.”
Steve Dingley, Managing Director, Integrated fm

We also wanted to gain an insight into the level of outsourcing and for the purpose of this report have considered those that outsource none of their FM with those that at least outsource some.

Fast paybacks with Mobile fm

info@integratedfm.co.uk — Tue, 06 Jul 2010 09:30:09 GMT

Integrated fm’s Mobile fm service delivers improved performance and productivity with a typical payback period of just three months.

Featuring links to Help Desk, Asset Management and Stock Control modules, Mobile fm helps to optimise use of a mobile workforce, increase responsiveness and improve Service Level Agreement compliance, while also providing instant access to real time data for management reporting. It can also contribute to an organisation’s sustainability by minimising travel of mobile technicians and virtually eliminating paper print-outs.

Mobile fm can be used on any mobile ‘phone network and any handheld device with a touch screen and is designed for ease of use with minimum training by any size of mobile work force. It enables fast, real-time sharing of information between technicians and base, resulting in reduced costs and faster resolution of problems. Enhanced communication also optimises workforce time and enables technicians to add tasks remotely from the field, creating a more accurate record of work carried out on an asset.

As well as managing reactive and planned tasks, Mobile fm is also ideal for carrying out audits and surveys as data can be entered directly onto the mobile device as staff move around each building. It is also now possible to create a risk form for any help desk job, which is stored in the confidential notes section of the job.

Mobile fm solutions can be combined with Integrated fm’s hosted CAFM solutions, where the software is hosted on a secure, remote server and accessed via an internet connection. The hosted CAFM solution reduces implementation and running costs and eliminates IT issues associated with installing the software in-house.

Integrated fm and Sage – Partners in FM

info@integratedfm.co.uk — Tue, 06 Jul 2010 09:23:23 GMT

Integrated fm and Sage UK have won through to the finals of the PFM Partnership Awards (Partners in FM - SME Organisations category), in recognition of the strong and enduring partnership that exists between these two companies. This success also reflects the ability of a small company such as Integrated fm to work effectively with a global organisation like Sage.

Since 2004, Integrated fm and Sage UK have worked closely together in implementing a range of information management systems, fine tuning them to meet Sage’s needs and continually updating the systems to take advantage of the latest developments and innovations. Crucially, throughout this time the two companies have communicated regularly, modifying and upgrading systems to meet changing needs. Working together, the two companies have also identified opportunities for further efficiency improvements - on some occasions customising products to meet specific requirements.

As well as continually updating everyday CAFM modules during this time, Sage has also deployed additional modules including Strategic Reporting (2008), Property Management (2009) and, in April 2010, the Sustainability iQ management tool.

University of Bradford extends Integrated fm services

info@integratedfm.co.uk — Fri, 02 Jul 2010 00:00:00 GMT

Recent developments within a long-standing relationship between Integrated fm and the University of Bradford include the phased introduction of the fm online Helpdesk Intranet and Mobile fm.

The University has been using Integrated fm’s fm facts software modules for over 10 years, having replaced an in-house developed help desk package for the user-friendly fm facts Helpdesk. Since that time, Asset Management, Resource/Room Booking and Stock Control have also been added.

In introducing intranet functionality to the Helpdesk, the University has begun with one of its halls of residence. “Halls of residence receive most of their calls out of hours, so it made sense to start here,” explained the University’s Information and Systems Manager Steve Bradbury. “Providing access to the Helpdesk at any time has proved very useful to hall of residence staff and has enabled us to fine tune the service they receive,” he added.

The University has also been running a pilot project with Integrated fm’s Mobile fm service, equipping eight engineers with PDAs linked to the Helpdesk.

“We wanted to reduce our use of paper and other printing consumables, to reduce environmental impact, as well as accelerating the feedback to customers,” Steve Bradbury continued. “Previously we had a cumbersome paper trail that led to extended delays in communications and the pilot has proved very successful, enabling us to give customers almost instant feedback on job completion. We now intend to roll out the Mobile fm functionality to all engineers and technicians in the very near future,” he enthused.

The sustained relationship between the two organisations has been built on a strong partnering relationship that involves regular liaison to keep the University up to speed with the latest developments and to ensure the software is being used to its full potential.

“Integrated fm has proved to be very responsive and very adaptable in enabling the software to meet our needs. And on the rare occasions we have needed to use the technical support, the response has been very efficient, as well as very pleasant,” Steve Bradbury concluded.

Many organisations risk missing CRC deadline

info@integratedfm.co.uk — Wed, 30 Jun 2010 16:11:56 GMT

Figures released by the Environment Agency indicate that fewer than 10% of the organisations captured by the Carbon Reduction Commitment Energy Efficiency Scheme have registered. There are now fears that many of these will miss the September deadline and be subject to fines.

The shortfall covers both those organisations that are required to participate fully and those that required to declare information but do not need to purchase carbon allowances. The former face fines of £5,000 plus £500 per day if they miss the deadline, while the latter can be fined £500 for each half-hourly meter they fail to declare.

Fears that many will miss the September deadline are compounded by the fact that fewer resources will be available for gathering and analysing the data during the summer holiday period.

CRC disaggregation deadline extended

info@integratedfm.co.uk — Wed, 30 Jun 2010 16:11:54 GMT

The Environment Agency has announced that it will extend the deadline to the end of July for organisations that want to disaggregate under the Carbon Reduction Commitment Energy Efficiency Scheme. However, those that wish to take advantage of this will need to email the Environment Agency to indicate their intent. The original deadline was 30th June 2010.

Disaggregation enables businesses with several subsidiaries to register them as separate participants in the scheme, which could potentially make administration of the scheme easier. In particular, it could make it easier to gather and analyse the required energy data from smaller units, rather than across a large estate.

Further information can be found by clicking here

Know what you’re doing before you make it better

info@integratedfm.co.uk — Wed, 30 Jun 2010 08:51:29 GMT

Saving water isn’t just good for the environment; it also makes sound business sense. In fact, a survey by Ethical Corporation indicates that water conservation is set to become a top priority in the next 5-10 years.

But you need to know how much you’re using and how much you can save to develop a business case that will get the go-ahead from the financial director. That’s were accurate, meaningful data comes in.

For example, by understanding its water consumption and taking appropriate measures, Sainsbury has saved around £1.6m since fixing leaks, installing sensors on urinals, and reducing toilet water capacity.

Any such improvement inevitably requires some investment and having the right figures to hand is a key part of making a return on investment calculation. However, where there are many buildings there is lots of data to deal with, often residing in different systems in a variety of formats. And gathering and analysing that data can be very time consuming. In fact, it can take so long that the information is out of date by the time it’s ready.

Managing data on water consumption and other sustainability issues is a lot easier with Sustainability iQ.

Commercial benefits from the CRC

info@integratedfm.co.uk — Wed, 30 Jun 2010 08:50:41 GMT

Two-thirds of UK executives expect significant energy costs savings from their involvement in the CRC Energy Efficiency Scheme, whilst half expect a boost to their brand image translating into extra sales, according to a recent survey by Verdantix.

The survey suggests that UK business leaders strongly support the scheme, despite the burdens of compliance, monitoring and cash flow. Indeed, 59% believe that becoming a top CRC league table performer will attract greater investment from green-conscious investors.

It is also clear that companies will need to employ specialist IT systems to help them manage and report on their energy and other sustainability data, to ensure that such information is accurate and meaningful.

These are some of the key figures to come out of the responses to the survey:

•    83% will have multi-year carbon reduction targets signed off by the      CEO.
•    68% will have achieved the Carbon Trust Standard to score highly for the CRC early action metric.
•    2% consider themselves unprepared for the CRC Scheme.
•    90% see accurate carbon forecasting as important to their success.
•    80% have a ring-fenced CRC budget:
•    73% have a smart meter budget
•    65% have budgeted for April 2011’s CRC credit purchases
•    63% have a energy efficiency capex budget
•    54% have a carbon management software budget
•    78% will have launched an IT project to consolidate energy/carbon data
•    59% think that the CRC compliance reports should be signed off by the CEO or CFO.
•    Only 14% are looking to follow a compliance-based strategy, as opposed to being an industry leader of carbon emissions (32%) or following a pragmatic cost/benefit approach (51%).

Sustainability on the corporate agenda

info@integratedfm.co.uk — Mon, 28 Jun 2010 10:51:06 GMT

According to a recent survey, 93% of CEOs see sustainability issues as important to the success of their companies and 81% say that sustainability issues are fully embedded into their strategy and operations.

The survey, carried out by Accenture and the United Nations Global Compact, also gives a number of examples of companies that have adopted and benefited from this approach. However, there are others who dispute these results.

Another survey, of some 1,500 corporate executives and managers from the Massachusetts Institute of Technology (MIT) and the Boston Consulting Group challenges this view, suggesting that the CEO rhetoric in the Accenture study is not being matched by practice.

Writing in The Guardian, sustainability specialist Rory Sullivan suggests the combination of these different surveys indicates that sustainability is certainly on the corporate agenda and some progress has been made but there is still a long way to go.

For further information and additional links, click here

From place to place

info@integratedfm.co.uk — Thu, 17 Jun 2010 00:00:00 GMT

The FM Index KPI Survey, compiled by FMJ and Integrated fm, has consistently found some regional variation in the key areas of facilities management. In this first of two reports looking at different regions we focus on help desk usage and customer satisfaction

In the 2009 FM Index KPI Survey we asked respondents about their geographical location. As 65% of respondents manage more than five buildings, this was based on the location of their head office. Because of relatively low responses, Scotland, Wales and Northern Ireland are treated as regions, while England is broken down into South West, South East, East of England, the Midlands and the North of England. There was also a category for Overseas/Other to include locations such as the Channel Islands.

As with previous years, the highest proportion (46%) of respondents were located in the South East, while the next highest was the North of England with 13%. The lowest was Northern Ireland at 1%. These figures are shown in more detail in Figure 1.

Reflecting the importance of the help desk as an interface with internal customers, we looked at a number of criteria relating to help desk usage. In total, 60% of respondents operated a help desk and of these 61% use help desk software – and 65% of those use a third party proprietary package. 71% of help desk software users have this facility available on the intranet, and 66% make the intranet help desk available to more than 50% of their staff.

When these figures are broken down by region the highest proportion of help desk users is in the East of England (80%) while none of the Northern Ireland respondents operate a help desk. All of the help desk users in Wales and Overseas/Other have help desk software, followed by Scotland at 86%. The highest users of proprietary software are in Wales and the East of England, while organisations in the North of England are the least likely to be using proprietary software (33%).

When compared to figures for 2007 and 2008 the 2009 survey shows that users of help desk software have remained quite consistent but there has been an overall increase in the use of the intranet. However, there is considerable variation in those organisations that give more than 50% of staff access to it (see Figure 2).

“Given the benefits of linking the help desk to the intranet, in terms of empowering internal customers and taking the pressure of help desk staff, it’s hardly surprising that intranet functionality is now being exploited more widely.”
Steve Dingley, Managing Director ,Integrated fm

We also asked about customer satisfaction surveys and evaluated these on the basis of those organisations where more than 50% of surveyed staff rated the FM services as average or above. The overall figure for this measure was 35% but there was considerable regional variation, ranging from 0% for Wales to 50% in Northern Ireland (see Figure 3).

In the next issue of FMJ we will look at regional variation in maintenance management and outsourcing of FM services.

Getting real with climate change

info@integratedfm.co.uk — Tue, 15 Jun 2010 11:08:16 GMT

Delegates at the United Nations climate conference have been warned that there may never be a final agreement on climate change. Costa Rican diplomat Christiana Figueres commented: "If we ever have a final, conclusive, all-answering agreement, then we will have solved this problem. I don't think that's on the cards." Addressing the issue successfully would "require the sustained effort of those who will be here for the next 20, 30, 40 years".

In doing so, Ms Figueres is suggesting that any agreements will be partial and subject to constant change, in line with changing financial circumstances and scientific knowledge. The suggestion from many is that this will not negate the opportunity to create a legally binding agreement, but that will have to be flexible.

Click here for the full story from the Financial Times

Sage to roll out Integrated fm’s Sustainability iQ

info@integratedfm.co.uk — Thu, 03 Jun 2010 16:31:50 GMT

Sage UK has confirmed its intention to roll out Integrated fm’s Sustainability iQ system across its estate to assist with the management of sustainability and other CSR issues.

“Sage UK has a strong commitment to managing sustainability but on a day-to-day basis we were spending a lot of time and resources on collating data from a wide range of sources in many different formats,” explained Ken Rose, Head of Business Services with Sage UK. “Not only will Sustainability iQ deal with all of that for us, but it will also provide a full audit trail so we can have complete confidence in our data.

“In addition, Sustainability iQ’s high level of automation will ensure the information is more timely than could be achieved through manual data collection and analysis. Consequently, we can be sure we are working with accurate, up-to-date information as the basis for our strategic decision-making,” he added.

Sustainability iQ from Integrated fm is the world’s first truly auditable management system for CSR and sustainability. It has been specifically designed to harvest, validate, audit and publish all the data needed to formulate and implement a sustainability/CSR policy.

Sustainability iQ is fully web-enabled and highly configurable to suit each organisation’s processes, as well as industry-wide standards (e.g. Defra, Accounting for Sustainability). It can import data from everyday FM software (e.g. help desk, asset management, bookable resource management), directly from supply chain partners’ systems, and from spreadsheets – with the ability to input data direct into the system as well. All data is validated and made available for fast evaluation and reporting, with a full audit trail of origins and any changes.

Earning to waste

info@integratedfm.co.uk — Thu, 03 Jun 2010 15:50:56 GMT

The news that more than 60 percent of households in the UK get into arguments over wasting energy and money, or ‘wearning’, is a clear indication that energy is now in the consciousness of many more people,

A study (sponsored by a non-profit energy company, Ebico) has shown that the simple lights-on, lights-off discussion causes 40 percent of energy arguments and heating levels cause 27 percent—but the arguments get a lot more specific than that!

21 percent, for example, argued over boiling the kettle with more water than you need. And 78 percent of respondents said at least one energy waster lived in their home. Surprisingly only 23 percent blamed the other half. A modest 15 percent admitted that they were the biggest energy-waster in the household.

And the worst wearners were in Scotland.

Source: Treehugger

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Spet KPI

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