fm facts Helpdesk Strategic Reports
Instantly generates online drill down reports of internal and
external supplier performance from data pulled from fm facts
Helpdesk
The fm facts Helpdesk Strategic Reporting module provides a web-based, online view of internal and external supplier performance. Data is pulled directly from your fm facts Helpdesk to generate online drill down reports instantly.
- Minimum investment is needed as there are no training requirements, implementation is also quick and easy
- Instant visibility to areas requiring additional resource or tighter management which will speed up the decision-making process
- Reduces management time spent creating reports and analysing data
- Transparency of service and supplier performance
Key features
- Fully intranet-enabled
- SaaS - Software as a Service
- Full drill-down capability
- No data collection required
- Provides real-time information
Tactical benefits
- Managers can add commentary to reports to support the performance statistics
- Provides the ability to view performance across the whole portfolio or an individual building over any time period
- Connects managers with the day to day activities of their team without the need for detailed knowledge of the operational system
- Easily branded to match your organisation’s look and feel
Supplier performance reports
Operational benefits
- Full drill down capability from strategic information to specific job details in seconds
- On-line report writer to add management commentary
- Requires a single click to send formatted data direct to Excel
- Automated PDF generator for board and senior management presentations
- Tracks supplier performance in an instant
Online drill down reports
Case study - Acuity Management Solutions Limited
“ We are already making significant financial savings and as the strategic reporting comes on line we are assured of even further savings moving forward – as well as the ability to provide our clients with a more comprehensive service.” Dave Bamford
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