fm facts Technician Diary
Maximises efficiency of technicians by tracking
holiday and sickness, enabling you to forward-plan
shift patterns effectively
The tracking of holiday and sickness delivers the ability to
forward-plan shift patterns, improving the efficiency of reactive and planned task distribution across the technician team. The system is designed to work to best practice and enhance service delivery to your internal customers.
- Maximises the efficiency of technicians
- Tracks holiday and sickness absenteeism
- Costs are tracked automatically
Tactical benefits
- Workloads can be balanced across technicians
- Allows single person working alerts for compliance with lone-
working regulations
- Allows forward planning of shift patterns handling both planned
and reactive work
Technician schedule screen
Operational benefits
- Drag-and-drop functionality makes operation easy
- Technician availability is displayed via a simple diary screen
- Jobs requiring specific skills automatically issued to
appropriate technician
Related products/services
- Helpdesk - Efficient control of reactive and planned maintenance tasksLink
- SaaS 'Software as a Service' - The online alternative to installed business solutions link