Room and resource booking

Resource management is enhanced by the improved control that the module delivers. This enables more informed strategic planning, reductions in costs in key areas and the ability to deliver a more efficient service to your internal customers.

Strategic benefits

• More effective management of suppliers reduces costs
• Customer service is enhanced with reduced costs and improved efficiency through better use of resources
• Management and control of resources is made easier
• The costing feature facilitates precise budgeting, improving efficiency and saving money in key business areas
• Raised awareness of cost implications and charge out to internal clients of all aspects of resource bookings reduces overall business costs

Tactical benefits

• Process driven to mesh with the needs of facilities departments
• Flexible and automated communication processes saves time
• Operators’ workloads are reduced
• Intranet capability reduces calls to the FM department, increases the visibility of the department and raises levels of customer service
• Management is made more effective, freeing valuable resources
• Break-out areas can be monitored in the same way as other resources
• Access to management information is made quick and easy

Operational benefits

• Avoids the need for multiple entering of bookings by links to MS Outlook diaries
• Time management is improved by clear visibility of available resources
• Operators’ work made easier by simple graphical diary interface
• Administration time reduced by copy and paste function, which allows duplicate bookings to be made with ease
• The block book function reduces time spent on data entry
• The requester list within fm facts is self-learning, reducing time spent on entering duplicate data

Integration with other modules

• Helpdesk - raises jobs for catering, porterage and equipment
• Visitor Management - for registration of guests

FULLY INTERNET ENABLED